Lost Luggage at Budapest Airport
Passengers with checked luggage share one main concern: not losing their bags during air travel. Indeed, there are cases when baggage misses the flight and arrives at the destination airport on the next available route. Moreover, baggage tags can often go missing or become unreadable, especially under bad weather conditions when bags may get wet during their transport to the aircraft. Finally, technical problems in the baggage claim system may also cause delays or mishandling of luggage. So, what should you do if you lose your luggage at Budapest Airport?
Our Tip: Passengers are advised to place their contact information on a piece of paper inside their luggage. That way, if the baggage tag is damaged or lost, airport staff can easily contact them as soon as they open the bag.
The Available BUD Lost Luggage Services
Have you arrived at Budapest International Airport, only to find out that your luggage is missing from the baggage claim belt? The first step to take is to proceed to the Lost and Found Office, located at the baggage claim area. The airport staff, with the help of a computer tracking system, will report the lost item and keep your contact information. Once the luggage is found, they’ll send it right away to your requested address.
You should always keep your boarding pass and baggage receipt. They will be handy in case of lost luggage, as the baggage receipt includes your baggage tag number.
Compensation for Lost Luggage
If your luggage is lost or damaged during your air travel, or if you find that personal items are missing from its contents, you should be eligible for compensation. The airline operating the flight is responsible for such incidents. Therefore, once you notice the loss or damage, you must also contact the customer service of your airline and report the issue. You can also report the incident online. In both cases, you’ll need the information from your boarding pass and your baggage tag number. That’s why you should keep the boarding pass and the baggage receipt at all times. In case of damaged luggage, you’ll also be asked to provide pictures of the damage. Did you need to buy essentials, clothes, or other items due to baggage delay or loss? Keep the receipts, as the airline may also reimburse you for these purchases.
FAQs
What to do if luggage is lost at the airport?
If you find out that your luggage is missing, you should proceed to the Lost and Found Office of Budapest Airport, located airside at the baggage claim area, and report the incident. Moreover, you must contact the customer service of your airline, as you may also be eligible for compensation.
How do I get my lost luggage back from the airport?
Is your luggage missing from the baggage claim belt? You must report it to the Lost and Found Office, located in the baggage claim area, as well as to your airline. Once your baggage is found, it will be sent to the address you provided during the report process.